Policies

General Information

  • No minimum stay required
  • All prices subject to 13.42% Hawaii State Tax
  • Bed & Breakfast rooms will be charged a $25 one time cleaning fee
  • Vacation Rentals will be charged a $50-$75 one time cleaning fee
  • All rooms include 100% organic Kona Coffee
  • B&B rooms include complimentary continental breakfast
  • Vacation Rentals contain a full kitchen and therefore DO NOT INCLUDE
    COMPLIMENTARY BREAKFAST – breakfast is available at additional charge
  • Children – “Well behaved Children with Responsible Parents are accepted”
    If children are disruptive to other guests, you may be asked to leave
  • No Smoking in ANY rooms on premises. Smoking in Gazebo area only.
  • High speed, wireless internet connection available at no charge.
    You must provide your own internal computer connection
  • Local calls available from house phone. All long distance call by phone credit card only.
    Most cell phones work on site.
  • Check in time from 2-5pm. Check out time 11am.  Other times are available by arrangement for our late flight guests.
  • TV not available. This is your “get away from it all” site.
  • Snorkel equipment and boogie boards available. Kayak rental nearby.
  • Privacy Policy… we do not sell any information to others
  • BBQ and a fully equipped kitchen for guest use.

Reservations and Cancellation Policy:

The Staff of Ah Paradise regrets that we have had to change our group policy. We suffered serious financial loss in early 2006 when three separate groups cancelled at the last minute. We had to decide between not renting to groups, or making changes. We will work with groups, but cannot afford frivolous reservations. We hope that you will understand

Individuals:
A 50% deposit is required to secure your private spot in Paradise.
(Mastercard, Visa, accepted, plus travellers cheques or bank checks.)
Necessary information for the credit cards are:
Full name, number, expiration date, and 3 numbers on back. A confirmation will be sent via email once the transaction is completed with the remaining balance will be charged to your credit card 14 days prior to your arrival.

Individuals Who Rent Rooms: (Feb 28/29- Nov 30)
Those who cancel a room reservation must do so 30 days or more before your arrival to receive a complete refund. If you cancel a room within 30 days of your reservation date, we will ONLY refund your deposit if we are able to rent your room to others, plus there will be a $25 service fee. The Cleaning Fee will NOT be charged.

Individuals Who Rent Multiple Rooms: (Dec 1-Mar 1)
Those who cancel a room reservation must do so 45 days or more before your arrival to receive a complete refund. If you cancel a room within 45 days of your reservation date, we will ONLY refund your deposit if we are able to rent your room to others, plus there will be a $25 service fee. The Cleaning Fee will NOT be charged.

Please note: We only accept reservations for a minimum of 5 nights between December 1 and January 15. However, you may call to see if someone has cancelled and we may then have room to accommodate you for certain nights

Groups:
A 50% deposit is required to secure your group space in Paradise.
(Mastercard, Visa, accepted, plus travellers cheques or bank checks.)
Necessary information for the credit cards are: full name, number, expiration date, and 3 numbers on the back.
A confirmation will be sent via email once the transaction is completed,

A personal guarantor is required to provide a credit card to reserve ALL the rooms desired. Further, a signed contract shall be required of the personal guarantor and faxed to Ah Paradise. Once the above has been received by Ah Paradise, a confirmation will be sent via email , with the remaining balance will be charged to your credit card 30 days prior to your arrival.

The personal guarantor is responsible for payment for ALL rooms rented in the group name.

Groups Who Rent Multiple Rooms: (Feb 28/29- Nov 30)
If you must cancel a room reservation, you must do so 60 days or more before your arrival to receive a complete refund. If you cancel a room within 60 days of your reservation date, we will ONLY refund your deposit if we are able to rent the cancelled room to others, plus there will be a $25 service fee per room. The Cleaning Fee will NOT be charged.

Groups Who Rent Multiple Rooms: (Dec 1-Mar 1)
If you must cancel a room reservation, you must do so 90 days or more before your arrival to receive a complete refund. If you cancel a room within 90 days of your reservation date, we will ONLY refund your deposit if we are able to rent the cancelled room to others, plus there will be a $50 per room service fee. The Cleaning Fee will NOT be charged.

Group Leaders or Retreat Sponsors Please Note:
Ah Paradise will charge for all rooms rented. If you would like a complimentary room, you are responsible for spreading the cost over all the rooms among your group. Ah Paradise tries to keep prices at a bare minimum and cannot give free space.